Thank you, your refund request has been submitted successfully.  As a reminder, refund requests will only be considered within 45 days of ticket purchase. Please be aware that all refund requests may take up to 90 days to complete. 


Please note: Requests received without the completed form and/or ticket documentation cannot be processed.


If you have additional questions, please contact our office at 702-699-8200 during our office hours of 7:30 am – 4:30 pm, Pacific Time, Monday through Friday.

You may also send refund requests by email, fax or mail:

Fax: 702-731-3272
Mail: Las Vegas Monorail
Attn: Refund Request
PO Box 80600
Las Vegas, NV 89180